SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Omaris Fashions & More (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://omarisfashionsandmore.biz
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived very quickly and works, sound is ok from a first test with good base for such a small speaker. It remains to test the battery and will come back on this.
Very beautiful and loud voice but I could not activate Alexa
I have 5 units sitting in different rooms of the house, all play the same song simultaneously from the same internet source (TuneIn radio) with the multi room function. Love it!
Arrived in 2 weeks. All speakers work fine. The sound is good for this size, stereo is noticeable. Alexa reacts very fast to button presses, just like with my other, voice activated speakers. I haven't experienced any delays in reaction, reported by some other users. The ability to play up to 6 stored favourite Internet radios by just pressing the button is a great function!
Very nice product.
Very decent sound for its size, with a pleasant balanced sound. Alexa function requires a button to be pressed, and it's a little limited: it cannot select and play a song in Spotify, for instance, although the device supports it. The connection to WiFi was a pain, but at the it worked, and now it can connect smoothly to the router and play Spotify. It takes though almost a minute to start and complete the connection. I still couldn't get the "preset" function to work. Pressed it for a few seconds while playing a TuneIn radio and a Spotify playlist, but nothing happened. Overall, it's worth the money.
very fast shipment, thank you
Amazing product! sound is very good and built in Alexa works great
Good sound for its size & price. I was looking for something that can play internet radio without any further app and this speaker exactly does it. I am fully satisfied, thinking to buy another piece from GGMM. The only issue was with package delivery via UPS (terrible service in my country), but thanks to store it finally landed to me.
The speaker is great. Alexa is embedded. Voice recognition is not the best but it works good. Sound is amazing.
Very good construction and sounds good
Everything was okay. The package, the delivery, the product looks great, but i dont like its sound. :( at all. It doesnt work together with the echo dot. I wanted to listen the music from this and the echo dot together, but i had to chose. I want to sell it.
Ty! the parcel arrived safe! Very fast shipping, i am very greatefull :)
The column is wonderful!!
This is the third column ggmm. There is another same and E5. Very reliable devices.